I'm sorry for the trouble and I hope I'm posting in the right section.ĭesktop PC, Intel Core i7, Windows 10, 64 Bit. So my question is "Why isn't my product information not showing in the "My Products" section in "My Account"?Īnd also would you or technical support be able to fix this issue in my account, so that my Vegas Movie Studio HD Platinum 11.0 information shows up in the "My product" section in "My Account? It would be greatly appreciated. So I come on here on the forms because I figured this was my only last way to get in contact with someone. Keep in mind, I'm new to this website and the form page. I'm not even sure if anyone will contact me from there now because I don't know if my request went threw to them or not. But unfortunately, I was unable to get threw because I don't understand why the link was not sending me to buy a voucher?. So I click the link and I try the Customer Support Ticket option. Ok, so now I'm getting worried because something is wrong and it's not showing up. If you have any questions, please contact out technical support team ". The serial number you entered has already been used. Sony Corporation, Tokyo, Japan, Attorney or Agent : Thomas F. Then this comes up "Serial number already used. So I get all the information and I enter all the correct information in. I even open my program Vegas Movie Studio HD Platinum 11.0 to get my serial number. So I decide to click the " Register A Product".I put in all the correct information in " Serial Number" and " Place of purchase". But not my Vegas Movie Studio HD Platinum 11.0 information.? I see my " VEGAS Pro 18 Trial" with the registration date included with it in the page. I don't see my Vegas Movie Studio HD Platinum 11.0 and " Registration date" listed in the " My Product" Section. I click "My Account" and I click " My Products". This is specifically Vegas Pro Version 15.I'm also new in the forms and this is my first time posting here. Does anyone know why this would be happening, or have any idea how to stop it from asking for registration every time? It's not a huge problem, but it is fairly annoying and I would like to get back to using Vegas the way I used to, with it just starting when I run it. Every time I input the code it runs the "install-launcher" and has a pop up saying that my device has been activated. I tried uninstalling and re-installing Vegas, but that did not resolve the issue. However starting earlier this month, it began asking me to register my device with the serial number and email address I used for my Magix account EVERY time I run the program, and I have no idea why. I've had to re-input my serial number and email address a few times in the past, notably every time I've had to install it on a new device, but usually once I register it for the first time on a given device, I don't need to input it again going forward. I bought a legal copy of Vegas Pro 15 through Humble Bundle back in December of 2018, and have been using it regularly (almost daily even) since then. Log in to your MAGIX account and download the latest builds here!.Not sure if your version of VEGAS is updated? Hate speech, racism, witch hunts, etc.No porn, hate posts, or anything of that nature is allowed.Hating on VEGAS and boasting about other video editing software.Posting deals when the software goes on sale.Asking questions about VEGAS Pro software.These actions will get you permanently banned. Our growing community is dedicated to helping out VEGAS Pro editors by answering questions and keeping you up to date with the latest information and downloads! We strive for a positive atmosphere and do not tolerate any form of bullying, harassment, or advocating of piracy. This is officially the BEST subreddit for VEGAS Pro!
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